Don't Give Me Any Lip!

It's actually all about the lip!

I did a personal Facebook post last week that stated "I'm gonna go out on a limb and say the Easyboot Glue-On shell is the most successful product in the 62 year history of the Tevis Cup 100 mile horse race. The rock with your name on it can no longer spell your name". 

The Easyboot Glue-On shell has won the Tevis Cup in 2011, 2012, 2013, 2014 and 2016. The Easyboot Glue-On shell has won the Haggin Cup in 2010, 2011, 2012, 2014, 2015 and 2016. Over the same years the finish rate for Easyboot horses was 63% compared to 50.77% for non Easyboot horses. This is the most difficult race in the world. A world where you can't fake success and results speak volumes.

The Fury showing for the Haggin Cup. Notice the heel first landing after 100 miles.  

The Fury showing off a heel first landing.

Why the success? Although I believe the success of the product in the most difficult 100 mile race in the world is attributed to many factors, the rear LIP on the shell is a huge advantage over the difficult and rocky terrain. I believe the reason the product has been so successful is the back lip of the shell that covers a bit of the heels and bulbs. I believe the downhill and hidden rocks take a toll on the horses. The horses start to get heel sore (especially when landing heel first). When the horses start the get sore in the heels everything changes. Strides shorten and they don't want to go downhill and the last 30 miles of the Tevis are downhill. The back lip of the Easyboot Glue-On shell does more than people think and is a huge advantage for the downhill, rocky trail.  

Take a look at the photo below. Look how the rear lip is protecting the heel in the rocky conditions. Imagine how the heel of the horse would impact the rocks without the rear lip of the shell. Imagine how the horse feels after 100 miles of difficult trail conditions? The back of the foot is designed to take the load. I believe when the heel gets sore the heel first landing goes away, stride shortens and performance is greatly reduced.

Take a look at the photo below. Carol Federighi on her way to winning the 2017 Vermont 100. Check out the heel first landing. Imagine the horse landing in rocks and what happens to the heel over a 100 mile race. Imagine what the "Lip" is doing to protect the horse in rough footing.  

Giving your horse some "lip" for the next difficult event may just be the edge you and your horse are looking for. 

Garrett Ford

easycare-president-ceo-garrett-ford

President 

I have been President of EasyCare since 1993. My first area of focus for the company is in product development, and my goal is to design the perfect hoof boot for the barefoot horse.

Why is the Easyboot Rx the best medical hoof boot in the equine industry?

The Easyboot Rx is different than the other medical boots in the equine industry!

1.  Close contact. The cushioning is built into the sole, the sole is the cushion. The unique design doesn't stand a compromised horse on 2 inches of pad and sole. The additional thickness of other solutions put the horse on the equivalent of high heels. Imagine walking around in high heels with a sore foot.  

Less that 20mm at the thickest part of the sole.

2.  Light Weight. A #2 Easyboot Rx weighs less than 3/4 lbs. The competitor products weight more then 2 lbs.  

Less than 3/4 of a pound.

3.  Affordable. The Easyboot Rx is the most affordable medical boot on the market. You can find the Easyboot Rx at $62.05 in the market place.  

4.  Easy to apply. The back of the Rx folds out of the way making application easy. Application over a bandage is no sweat.

Quick and Easy to Apply.

4.  Warranty. The Easyboot Rx is covered by the most extensive warranty in the industry. If you are not 100% satisfied in the first 30 days send them back.  

5.  The Easyboot Rx is on sale for the month of July. 15% Off of the Easyboot Rx. Offer valid July 1-31, 2017. Offer applies to domestic and international customers, wholesalers, retailers, veterinarians and hoof care practitioners. May not be combined with other offers. Limit one order per customer and maximum discount amount of $250.00. Place your order at orders.easycareinc.com and use coupon code RX717 at checkout.

Garrett Ford

easycare-president-ceo-garrett-ford

President & CEO

I have been President of EasyCare since 1993. My first area of focus for the company is in product development, and my goal is to design the perfect hoof boot for the barefoot horse.

New Cloud Rx Hoof Boots and a New Hoof Pad Concept: Adjust Density and Pressure in Different Regions of the Hoof

Some relationships just work. When I first met Curtis Burns, he would not let me in the door because we were competitors in the same space. After some conversation, we both agreed we had a great deal in common and have been great friends and partners on many projects since. We are able to share ideas, failures, testing and just enjoy bouncing concepts off each other.

There are many gifted farriers in the world, but I group Curtis up in the top with a select few. Curtis is on the board of the AAPF, has shod multiple Breeders Cup Winners including Mucho Macho Man in addition to many top sport horses. He has an incredible mold shop where idea-to-prototype is sometimes only separated by hours. In addition, he is a gifted teacher and is generous passing on information to help others.  

Curtis and I talk multiple times weekly about designs, materials, manufacturing, horses, adhesives and business challenges. It's been a great partnership and friendship. The partnership has made both of our jobs more fun.  

I approached Curtis earlier this year with a challenge. I wanted his help making the equine industry premium medical boot. The boot used in the big teaching vet clinics, the boot used when only the best will do. I told Curtis that I would make the boot and challenged Curtis with the pad. Curtis called me the next day excited. Curtis not only had an idea but had already molded a prototype.

The idea was not only simple, but I immediately said "that will not only work, we need to start on it yesterday." The concept is simple yet brilliant.  

1.  The pad would be molded in a flexible medium that had cylinders molded on the base. The cylinders would both reduce weight and accept rods of different densities.

2.  To adjust the pressure and density in different areas of the pad, rods of different density could be inserted in different regions of the pad.

3.  The rods could be stand alone or in fixed together on a plate. If fixed on a plate, different regions can be cut away and/or inserted into the pad. 

Simple but brilliant.  Pad has holes in the base that don't go all the way through the pad.  

The holes are designed to accept rods in different densities.

Different regions of the plate could be removed.  

For example, the frog region could be cut out and inserted in the pad to apply more frog pressure.  

Frog area inserted. The frog area will now be more firm.

Holes go down. Hoof stands on the flat side with no holes. Holes do not come through the pad.  

Another idea is to have rods in different densities: firm, medium and soft. Insert rods of different densities in different regions of the pad a cut off. Change and test until horse is comfortable.  

Rod examples in different densities. Easy to apply and adjust.  

With the pad showing great promise, I have been working on boot designs that will compliment the pad. We are looking for a very long wearing, high quality materials, stays in place and does not twist. A unique "Heel Sling" design is working very well. The heel sling hugs the heel bulbs keep the boot in place and without twisting.  

One of the potential prototypes.  High quality leather and a patent pending "Heel Sling".  

One of the boot designs has a "Heel Sling" that runs between two layers of fabric. The fabric has been cut away to show how it works. The sling snugs around the heel bulbs preventing boot loss and twisting.  

Another potential design. High abrasion fabric with a front snug strap.

Slip the pad in a newly designed premium Easyboot Cloud Rx!

Curtis and I are excited about the possibilities and will continue to push these products to market. We both believe they have a place and will help horses. We will keep you posted and plan to seek out help with testing.

Let us know if you have interest in helping us test the concept.

Garrett Ford

easycare-president-ceo-garrett-ford

President & CEO

I have been President and CEO of EasyCare since 1993. My first area of focus for the company is in product development, and my goal is to design the perfect hoof boot for the barefoot horse.

Sam Glaser Named EasyCare CEO

Exciting news! Sam Glaser has been named the organization’s next chief executive officer, effective April 3, 2017.

“Sam is a leader with a track record of leading teams that create measurable bottom line growth,” said EasyCare president and owner, Garrett Ford. “We are thrilled to bring Sam into the EasyCare family as we continue to position this company as the global pioneer in innovative equine products.”

Sam recently received his Executive MBA from the University of Denver, Daniels College of Business, and joins the EasyCare team after 15 years of experience in diverse leadership roles within the oil and gas, publishing, and outdoor service industries. In his most recent role, Sam served as Director of Operations for Abadie|Schill, PC, an energy law firm practicing in 14 states.

"Over the past 46 years, the leadership at EasyCare has proven over and over again that they value innovation in the global marketplace and are committed to creating a company culture that sets them apart from their competitors," Sam said. "I am absolutely honored to contribute my experience and energy to this great company as we fuse EasyCare's commitment to customer service and product development with my passion for developing and working alongside exceptional employees."

It's great news for EasyCare! Sam will personally give me the ability to focus more on new product development. We have several very exciting hoof protection products in the works and new product development needs to continue to be a main focus.  

Sam brings a great skill set that will help EasyCare continue to put an emphasis on our team, systems and logistics. 

Garrett Ford

easycare-president-ceo-garrett-ford

President

I have been President of EasyCare since 1993. My first area of focus for the company is in product development, and my goal is to design the perfect hoof boot for the barefoot horse.

Roger Hoefs! After 8,000 Days, Time Has Told!

Roger Hoefs worked at EasyCare for 8,000 days!  21 years, 10 months and 25 days. In the 8,000 days we learned a great amount from Roger. We learned work ethic, hustle, punctuality, attention to detail, integrity and all with a smile and a positive attitude. Roger came early, worked hard, was never involved in drama and always exceeded expectations! 

Roger Hoefs started working at EasyCare on May 5th, 1995. Roger came to EasyCare after working 28 years for A.C. Nielsen Company. In Roger's 28 years with with A.C. Nielsen Company he never missed a day of work. Roger continued the same performance at EasyCare and we had to push him to take vacation days that were accumulating.  

Roger personally made the majority of all stirrups manufactured at EasyCare.

Roger applied for work at EasyCare on April 6, 1995 after moving to Oro Valley. His resume was very impressive but I made the assumption that he was over qualified for assembly work and thanked him for his time. Roger returned the following day and our discussion continued. I once again didn't think the position was the right fit for EasyCare. When Roger returned the third time I gave in and we decided together to give it a try. He agreed to give it his all and said with a smile "Time Will Tell".  

Roger quickly rose to the top and often did the job of three younger men. What ever was needed and what ever was asked of Roger it was done 110%, with a smile and with a urgency. 

Roger's surprise retirement party

Each team member at EasyCare has countless stories and memories of Roger. We have all learned from Roger, we have all tried to keep up with Roger and we all now have a bit of Roger in us. A great man that will never be forgotten. So after 28 years with A.C Nielsen Company and 22 years with EasyCare Roger has turned eighty years old. He has decided it's time to retire, travel a bit and possibly relax. 

Roger and his retirement cake.  Roger loves his sweets.  

"Time Will Tell" was his favorite line. Yes it has. Roger Hoefs is class act and one that we are all proud to emulate.  

Thank you from the entire EasyCare team. We love you Roger Hoefs! To a great man that will never be forgotten!

 

Garrett Ford

easycare-president-ceo-garrett-ford

President

I have been President of EasyCare since 1993. My first area of focus for the company is in product development, and my goal is to design the perfect hoof boot for the barefoot horse.

EasyCare BETA Product Testing Program

EasyCare has started a new BETA testing program to help test, evaluate and review new products before they are sold to the equine marketplace. The first BETA test is well underway and is being tested all over the USA and several foreign countries. Early results are positive and we have encouraged testers to share their experiences and feedback via questionnaires and their own social media feeds.

The first group of BETA samples for the Easyboot Love Child went out the first part of February. Many of the testers have applied the new design, have completed extensive testing and have supplied initial feedback.

Above: Sossity and Mario Gargiulo's initial install.

Above: Daisy Bicking's install after several weeks.

Above: Rusty Toth's install after several weeks and an endurance race.

Love Child testing has been a huge success. We are now looking for BETA testers for the nail-on EasyShoe Flex. This new EasyShoe design has an internal metal core that allows hoof mechanism. We feel that it offers many benefits to the horse and hoof health. Independent heel movement, flexion in the quarters and is over molded in a urethane that absorbs concussion and has high abrasion. The urethane and spring steel are the key. Check out this short video of the spring steel core in action:

 

EasyShoe Flex spring steel core.

EasyShoe Flex ground surface.

EasyShoe Flex hoof surface.

We need farriers, vets and hoof care professionals to help test the new EasyShoe Flex design. This is a nail-on product. If you would like to help test the new EasyShoe Flex please fill out the following form by clicking this link: EasyShoe Flex BETA Testing Form. The application period for BETA testing the EasyCare Love Child has now ended.

Have a great March!

Garrett Ford

easycare-president-ceo-garrett-ford

President & CEO

I have been President and CEO of EasyCare since 1993. My first area of focus for the company is in product development, and my goal is to design the perfect hoof boot for the barefoot horse.

New Hoof Protection Products in the R&D Phase at EasyCare

I was recently looking at the last seven years of statistics from the Tevis Cup 100 mile horse race.  Although I'm a big believer in hoof protection products that give the hoof the ability to move as nature intended it's nice to see real numbers from the most difficult and demanding horse event in the world that support my beliefs. Results for the Tevis Cup show that EasyCare's products not only work but they outperform other types of hoof protection.  

Here are some interesting numbers from the last seven years of the Tevis Cup.   

1.  53.07% of starting riders finished the event, 61.68% of starting riders in Easyboots finished the event, 50.36% of starting riders not using Easyboots finished the event. In 2011, 75.68% of starting riders in Easyboots finished the event!

2.  6 of the last 7 Haggin Cup (Best Condition) winners used Easyboots.

3.  5 of the last 7 Tevis Cup (race winner) winners used Easyboots.

4.  In 2016 the 1st, 2nd, 3rd and 4th place finishers used Easyboots.  

2016 Haggin Cup Winners.  Lisa Ford and GE Cyclone.

I'm not a statistician but those numbers tell me that flexible, urethane hoof protection excels at the most demanding 100 mile horse race in the world.  You are more likely to finish if your horse starts in Easyboots, you are more likely to win the Haggin Cup and you and more likely to win the Tevis Cup if your horse is fitted with Easyboots.  Yes, there are many that still want to argue that hoof boots don't work, are a fad, are for tree huggers, etc. but just looking at numbers from the last seven years, it's a hard argument to win.

So what's next?  We believe in our products, we believe we have a nice range that covers many types of disciplines and EasyCare can accommodate Mini horses up to some of the smaller draft breeds.  Although we are happy with our line there is always room for new products that can help horses, are easier to apply or are more economical. Below is a short list of what we have in the works and some quick thoughts on each.

1.  EasyShoe Flex.  A flexible steel core over molded in urethane.  Intended to be nailed on the hoof.  Yes, many people do not like nails but at the same time complain of the costs associated with glue.  We believe this shoe will be a healthier alternative to many of the nail-on products in the market.  Open heel, full heel with frog support and different clip options.  The open ended nailing slots are very unique and make the product much easier to apply.  Take a look at a recent Easyboot Facebook post on the EasyShoe Flex.  

EasyShoe Flex Ground Surface.

2.  Easyboot Slipper, Easyboot Love Child or BFM.  A cross between the Easyboot Glue-On Shell and the EasyShoe Performance.  It allows more movement in the heels than the Easyboot Glue-On Shell and is easier than the EasyShoe Performance to apply.  In the future we plan to integrate a gaiter on this shell. Take a look at a recent Easyboot Facebook post on the product.  In 48 hours we received 200+ applications to help test the new design.  

Easyboot Slipper/Love Child/BMF

3.  Easyboot Sneaker.  A new multidimensional boot for riding, turnout and therapy.  The boot has a unique strap system that hugs the heel bulbs and prevents boot rotation when tightened.  The sole is a rubber/urethane blend and is more flexible than a total urethane product.  We will be looking for riders to help test this product in a new BETA release program.  More information to follow.

4.  The Old Mac's G2 is back.  We have brought back the G2 for 2017.  In addition we are testing a wide version that is wider than long. 

Old Mac's G2 Wide in testing.

5.  Easyboot Fly.  Features a shell that accepts three different gaiter types.  The design allows for adjustment in length, heel height and allows for heel pivot.  It's testing well and we will be reaching out to include testers soon.  

Easyboot Fly from the back.

We look forward to getting these products tested and to market.  In the near future we will be reaching out to horse owners, vets and hoof care professionals that would like to be involved in BETA releases and product testing.

We are excited about these products and feel they work in conjunction with the "Smart Structure" of the hoof.  What product do you believe will be the most helpful in the horse industry?

Garrett Ford

easycare-president-ceo-garrett-ford

President & CEO

I have been President and CEO of EasyCare since 1993. My first area of focus for the company is in product development, and my goal is to design the perfect hoof boot for the barefoot horse.

2016 Didn't Suck!

We are still here after 46 years! 23 years under the direction of Dr. Neel Glass and 23 years under my direction. 

96% of businesses fail in the first ten years! EasyCare has been making hoof boots and hoof protection for 46 years! It's been a great year but has come with some learning experiences.  The death of Kevin Myers has helped the entire EasyCare staff put things into perspective and look at things a bit differently. EasyCare continues to make an impact in the equine industry, help horses and have some fun in the process. It's been a great year!

Here is a quick summary of how 2016 looked: We lost Kevin Myers; farriers now stop at our booth while at the Hoof Care Summit; our hoof protection products dominate at the toughest 100 mile race in the world; we successfully launched many new unique products and we have some great products in the works for 2017. EasyCare and our urethane hoof protection products were once on the fringe of the equine industry. Our products are now carried by most equine retailers, mail order companies, farriers and veterinarians. In short the Easyboot and EasyShoe products continue to develop and improve the lives of our equine partners.  

1.  In February EasyCare returned to the International Hoof Care Summit in Cincinnati Ohio. EasyCare and Polyflex share a booth at the Summit and display alternative urethane hoof care solutions. The booth is often packed with farriers looking at our non traditional hoof protection solutions. Non traditional seems to be turning traditional.  

Curtis Burns and Garrett Ford demonstrate application methods.

2.  California Chrome relaxes in Easyboot Clouds. The Easyboot Cloud created a big challenge for EasyCare as it's sales were much better than anticipated. The Cloud caused us a couple grey hairs and put us in catch up mode after release. It's taken some work and forecasting but our inventory levels are much stronger for 2017.   

California Chrome chilling in Easyboot Clouds.

3.  The Easyboot Mini makes an impact on the smaller breeds and foals. The mini boot has made a massive impact with the small breeds and horses.  These smaller feet are often very hard to protect and the Easyboot Mini has provided an economical solution.  

Easyboot Mini's and Easyboot Epics in competition.

Easyboot Mini fits a hoof only 44mm in width.

4.  Easyboot Elite storms the 2016 Tevis Cup. Nine total team members booted 50 of the horses starting the most difficult 100 mile race in the world. No reported boots were lost during the race and completion statistics were impressive. 30.3% of all starting horses were in Easyboots. 41.3% of all finishing horses were in Easyboots. This is the most difficult 100 miles in equine sport, not only do Easyboots work, they dominate.  

-1st place, 2nd place, 3rd place, 4th place and 6th place finishers at the 2016 100 mile Tevis Cup were in Easyboots on all four feet.

-Ten of the top 20 finishers were in Easyboots.

-Easyboot completion rate: 72%  (50 Easyboot riders started, 36 Easyboot riders finished).  Historical finish rate at the event is less than 50%.

-Non-Easybooted completion rate: 44.35%  (115 Non-Easybooted riders started, 51 Non-Easybooted finished). 

2016 Easyboot Elite from left to right.  

Pete Van Rossum, Daisy Bicking, Christoph Schork, Garrett Ford, Deanna Stoppler, Steve Foxworth, Derick Vaughn, Jeremy Ortega and Josh Bowles.

5.  Karen Donley and Royal Patron win the 2016 Tevis Cup. Easyboots have now won the Tevis Cup in years 2011, 2012, 2013, 2014 and 2016.

7.  Lisa Ford wins the 2016 Haggin Cup. Easyboots have now won the Haggin Cup in 2010, 2011, 2012, 2014, 2015 and 2016.

8.  Easyboots excel in many equine disciplines. From dressage, flat track, endurance, to trotters. Easyboot products do more than the other brands! 

New models are hard to detect!

Easyboot Glue-On shells in a fawn color.  Hard to tell they are even there.  

Easyboot Gloves trotting fast!

EasyShoe Competes can be seen on many of the racetracks around the world.

9. The Easyboot Flip Flop also makes a huge impact. Easy to apply, stays in place very well and allows the back half of the hoof protection and complete hoof mechanism. Most said it would not work but it's winning endurance races and helping save foundered horses.  

Easyboot Flip Flop application.

10.  EasyCare said goodbye to one of our own. "I've had some difficult moments in my life but Kevin's passing has ripped my heart out. Kevin had amazing friends and was loved by everyone he touched. It's ironic that Kevin took his life because he didn't want to go forward lonely. Those close to Kevin have been through a bunch of emotions since Wednesday June 29th, 2016. Disbelief, sorrow, guilt, hours of tears, anger and numbness. I've personally had a very difficult time trying to accept his passing and know we will never be able to replace him." Rest in peace my friend. I plan to go forward in 2017 with more smiles, laughs, will practice more patience, will listen more, will give better hugs/hand shakes and be more generous.

Rest in peace Kevin Myers!

To 2017 we go. Expect a new EasyShoe model, the Easyboot Slipper, the Easyboot Sneaker, a boot shell that accepts two or three gaiter solutions and the Old Mac's G2 will come back. EasyCare and the Easyboot/EasyShoe lines will continue to help many different breeds in numerous disciplines. Thanks for your business and continued support.   

 

Garrett Ford

easycare-president-ceo-garrett-ford

President & CEO

I have been President and CEO of EasyCare since 1993. My first area of focus for the company is in product development, and my goal is to design the perfect hoof boot for the barefoot horse.

Mark, Mustangs, EasyShoes and Winning!

Mark Montgomery is known for adopting, breaking, training and racing BLM Mustangs in the sport of endurance. Mark is a gifted horseman and is usually seen winning and receiving best condition at most endurance events!

Mark and Woody on the way to first place. Photo courtesy of Steve Bradley.

Mark took several of his mustangs to this years XP Death Valley Encounter. The 200 mile event is known for abrasive footing, fast speeds and changes in elevation. Mark has recently switched to the EasyShoe Performance N/G on his horses and is tickled with the results. Mark and Woody came home with the overall 200 mile fastest time and overall best condition at this years event.  

Woody's EasyShoe Performance N/G before the event.

Woody's EasyShoe Performance N/G after 200 fast and abrasive miles.

Thank you Mark for putting the EasyShoes to the test! They obviously work for some of the toughest trails in the USA and at the same time allow hoof mechanism.  

Garrett Ford

easycare-president-ceo-garrett-ford

President & CEO

I have been President and CEO of EasyCare since 1993. My first area of focus for the company is in product development, and my goal is to design the perfect hoof boot for the barefoot horse.

Horse Strength, Speed, Torque and Hoof Boot Warranties

I'm often asked what type of torque is placed on a hoof boot by a horse.  I don't have the answer to that question but I marvel at the forces put on hoof protection products by a 1,000lb horse galloping around a pasture and changing direction at 30 miles per hour.  I have no idea what the exact answer is but it's a very big number.  When you consider the strength, speed and torque placed on all forms of equine hoof protection, it makes me proud to see what hoof boots have accomplished in the equine industry.  

The above photo shows the tremendous amount of strength and force that a horse can put on a both a horse shoe and a horse boot.  The Easyboot above was fitted on a horse over the top of freshly shod hoof.  The Easyboot was then glued into place with a product called EasyFoam (EasyCare doesn't sell EasyFoam now).  The foam was a pour in and would expand and fill all voids during the cure cycle.  Both the boot and the shoe were ripped from the horses foot.  All six nail clinches pulled through the hoof wall, the EasyFoam bond broke as the shoe and boot were pulled from the hoof.  The photos illustrate the forces applied to equine hoof protection.

The photos are a great example of why EasyCare has both a 30 Day Money Back Guarantee and a 90 Day Warranty Policy. Regardless of hoof boot construction, boots can be damaged, materials can rip and boots can be pulled off. EasyCare has the best warranty in the business and plans to be the leader in hoof boot technology for another 45 years.  We have recently strengthened our warranty and empowered our team to take care of dealers and consumers more effectively.

With hoof protection it is not a matter of if but when.  Many times it is not the fault of the hoof protection product but the nature of the business and product line.  EasyCare has the best and most fair policy in the industry.  Our improved warranty procedure is outlined below.  

EASYCARE CUSTOMER RETURNS & WARRANTY

USA customers that have purchased directly from EasyCare.

30-Day Money-Back Guarantee. 

We back all of our products with a money-back guarantee. If you are not completely satisfied with this product for any reason, EasyCare will gladly refund your purchase price (excluding shipping and handling) within 30 days of purchase. To qualify, all products must be returned to EasyCare and have a dated receipt. Offer not valid for EasyCare bargain bin or factory seconds. The customer will need to contact EasyCare Customer Service at 800-447-8836 to obtain a Return Authorization Number (RMA). The customer is responsible for freight costs to and from EasyCare.  

90-Day Warranty. 

EasyCare Inc offers a 90 day repair or replacement warranty (from date of purchase) on quality and workmanship for all merchandise manufactured under the EasyCare label. The customer should return the product to EasyCare with a copy of the customer’s dated receipt showing the item was returned within the 90 day period.  Products will not be accepted without a dated proof of purchase. When the product is sent in for evaluation, the customer must call EasyCare Customer Service at 800.447.8836 to obtain a Return Authorization Number (RMA).  Products that can be repaired will be quickly sent back to the customer.  Products that can’t be repaired will either be paid in the form of a store credit or replaced.  The customer is responsible for freight costs to EasyCare.  EasyCare will cover ground or parcel post shipping back to the customer.  Parts and labor are no charge under the 90 day warranty. 

EASYCARE DEALER RETURNS & WARRANTY

Customers that have purchased from an EasyCare dealer. 

30-Day Money-Back Guarantee.  

Products purchased from an EasyCare dealer that are being returned under EasyCare’s 30-day money-back guarantee must be returned to EasyCare within 30 days of purchase. The EasyCare dealer will need to contact EasyCare for a Return Authorization Number (RMA). Once this number is obtained the product will be returned back to EasyCare along with a copy of the customer’s dated receipt showing the item was returned within the 30 day period. Once EasyCare has received the products a credit memo for the full purchase price of the item will be issued to the dealer (excluding freight charges).  All 30-Day Money-Back items will be paid in the form of a store credit. The 30 day money-back offer is not valid for EasyCare bargain bin or factory seconds. The consumer and/or dealer is responsible for freight costs.  

90 Day Warranty. 

If a customer has a warranty issue in the 90 Day Warranty period it can be handled two ways.  Through the EasyCare dealer where the product was purchased or through EasyCare

90 Day Warranty taken care of through the EasyCare Dealer.  The customer should return the product to the dealer with a copy of the customer’s dated receipt showing the item was returned within the 90 day period.  Products will not be accepted without a dated proof of purchase.  The dealer will then send the product to EasyCare to be replaced or repaired at EasyCare’s discretion. When the product is sent in for evaluation, the dealer must call for a Return Authorization Number (RMA). Products that can be repaired will be quickly sent back to the dealer.  Products that can’t be repaired will either be paid in the form of a store credit or replaced.  The dealer is responsible for freight costs to EasyCare.  EasyCare will cover ground or parcel post shipping back to the dealer.  Parts and labor are no charge under the 90 day warranty. 

90 Day Warranty through EasyCare.  EasyCare Inc offers a 90 day repair or replacement warranty (from date of purchase) on quality and workmanship for all merchandise manufactured under the EasyCare label. The customer should return the product to EasyCare with a copy of the customer’s dated receipt showing the item was returned within the 90 day period.  Products will not be accepted without a dated proof of purchase. The customer must call EasyCare for a Return Authorization Number (RMA) then the product shall be sent in for evaluation.  The customer is responsible for freight costs to EasyCare.  EasyCare will cover ground or parcel post shipping back to the customer.  Parts and labor are no charge under the 90 day warranty. 

EasyCare was the first company back in 1970 to make a production hoof boot.  The majority of new hoof boot products emulate our sizing charts, sizing methods, our boot designs, glue-on techniques, our fit kit concept and many of our procedures.  EasyCare's warranty program is the best and most generous in the industry and we plan to continue leading the way.  

Garrett Ford

easycare-president-ceo-garrett-ford

President & CEO

I have been President and CEO of EasyCare since 1993. My first area of focus for the company is in product development, and my goal is to design the perfect hoof boot for the barefoot horse.