The first time that I heard from Renee was a very desperate phone call saying that her horse, Tex, had foundered and needed some Easyboot Rx boots. She needed help with sizing and when we finished with her order, we talked further about shod versus barefoot and natural hoof care. We also talked about barefoot trimming versus a trim done by a farrier and how very different natural hoof trimming can be.  I then emailed Renee with a link to Dr. Teskey’s article “Breaking Traditions” and told her that I had run like crazy and gotten her order out that same afternoon. I heard back from Renee almost immediately.

“You are the best! Thank you so much for all of your help. I can’t wait to get the boots and try them on. I just want to make my poor boy more comfortable and get him through this. The Vet did the xrays today and there is no rotation so I am a very, very happy lady. That really made my day. I will definitely do more research on the possibility of transitioning him to barefoot. I have been interested in this for a very long time. Thanks again for all of your help.”

Renee 1
I heard from Renee a few days later. “I just wanted to send you a quick note thanking you for all of your help. You helped me choose the right size boots. I would have ordered a size too small if I did it on my own. They fit my horse very well and I have room for the 12mm hoof pads if I want to use them.”
Renee 4
“I have never used boots in 30 years of owning horses and they are so simple to use. My horse foundered on March 9th and since then I’ve been packing and padding because his feet are still quite tender. My vet and I put the Easyboot Rx boots with the 6mm hoof pads on him yesterday and he walked off like nothing had happened.”
Renee 5

“He is still on stall rest with only 5 minutes a day of hand walking. We can go up and down the hill once a day to check his comfort levels. However, if everything works out, by next week we can start with one half hour turn outs in the round pen. I can’t thank you enough for all of your help.”

I then asked if she would tell her story in my blog. I teased her and told her that we would make her and Tex famous. This is her response: “I am not looking to get famous. If something works, people need to know about it! With today’s economy, you simply can’t afford to waste money on something that doesn’t work. It is nice to spend money on something that does exactly what it says it is going to do for a change.”

Renee 3

“I took Tex for his five minute walk last night and he was so bouncy and happy and just so darn comfortable in those boots. It was amazing! I just got off the phone with the Vet and she is thrilled that the Rx boots are working out so well AND since he is so comforable, we can add a lap around the riding ring tonight. I am so thrilled with these boots. Again, I can’t thank you guys enough for such a great product.”

I heard from Renee today. “Tex and I had a GREAT weekend. I turned him out for the first time today in our little round pen. He rolled twice, then got up with a buck and a kick and a squeal. Then jogged around the ring! He moved perfect and he was as happy as could be. It is amazing how comfortable he is in his Easyboot Rx’s. We both love them!

Renee 2

“Tex is my 16 year old Paso Fino and the love of my life!”

Let our Customer Service Department get your horse into the correct protective horse boots by EasyCare and get him/her comfortable and happy!

Dee Hoime

easycare-customer-service-dee-hoime

Customer Service

When you call EasyCare, I’m one of the folks that will answer. I’m also one of the cowgirls in the group. (Heck no, I don’t show, I Rodeo!) When it comes to life’s adventures – never pull back on the reins, and remember: the world is best-viewed through the ears of a horse!