Bad news: Your Easyboots have been damaged.
Good news: All is not lost.
EasyCare does not offer a repair service, but you are not out of luck. You have some options.
If you purchased your Easyboots less than 45 days ago, you can return them to us, no matter what condition they’re in.
We offer many replacement parts for our Easyboots, and we can walk you through the process of using them. We have a number of videos available on YouTube where you can see the repairs being made.
The Original Easyboot and the Easyboot Epic have that easily-identifiable cable and buckle system right at the front of the boot.
We offer replacement parts for this system, and the video above walks you through replacing one of these cables.
This video walks you through replacing the gaiter on an Easyboot Epic:
We are happy to answer more questions or help you with your Easyboots in any way that we can. Please call us at 800-447-8836.