Need a Repair, Don't Despair

Has this ever happened to you?  Your beloved pooch mistakes the gaiters on your Easyboot Gloves for a chew toy and suddenly your gaiters are gone? Has the buckle on your Easyboot Epic seen it's last trail ride? Riding season is here and everyone is pulling out their Easyboots from last fall to get ready to ride, but unfortunately some boots may need a repair or two before they hit the trail. You can find any replacement part you need for any boot style (even the discontinued styles) on our website under boot accessories. 

What?

Maybe you just want to make some upgrades to your boots such as the new 2012 Easyboot/Epic cable buckle system. The new forged buckle material is aluminum and the buckle base is stainless steel #304. The "ears" or "posts" on the buckle are now rounded for less cable fraying.

Upgrade your old cable/buckles to the new 2012 cable buckle system

Any boot repair you may need can easily be done with just a screwdriver, however if you are too busy hitting the trails to worry about those kinds of things or are just not very mechanically inclined (like me) there is another option, EasyCare can do it for you. Just give our customer service a call at 1-800-447-8836 and we will give you a return number to write on your repair package. There is a $10.00 labor charge for each boot plus the cost of the replacement parts needed. You are also responsible for the shipping of your boot to us and back.

For those of you that are mechanically inclined did you know that we have videos on our website for just about every repair your boots could need? You just need to go to "Education" and the click on "Videos".

Here is the video on how to replace an Epic cable.

Pull your Easyboots out of storage, get those cables repaired or that gaiter replaced and let's go ride!

Shari Murray

Customer Service

If you call the customer service help desk, you’ll probably get me on the phone! I process repairs, returns, credits and exchanges that come into EasyCare.

 

 


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