EasyCare has a 90 day, from date of purchase, quality and workmanship guarantee on all Easy Boots for Horses and accessories. All you need to do is to call us at 1-800-447-8836 so that we can discuss with you the options that are available to you. We can help you decide what is needed and exactly what is covered in your circumstance.
If you are into Barefoot Trimming, familiar with our Natural Horse Products and it is a repair part that you want to tackle, we can certainly assist you with this. We can also have you return your boot(s) and we will evaluate them and repair what is covered under our warranty. If a return to us is necessary, please make sure that your boots are cleaned free of dirt and manure (dirty boots will be returned to you at your cost). Our repair team can get your repair completed a lot faster when the boots are really clean. Replacement of product is the sole discretion of EasyCare after our inspection of product.
If your horse or dog or resident critters decide to inflict damage to your boots and/or its parts, we will not cover that. So, whether you purchase any EasyCare products from any of our dealers, or direct from us....make certain you retain your receipt, send in your warranty registration card and give us a call immediately so that we can help or direct you with whatever your circumstance may be. We really want your booting experience to be successful for you and your horse(s).
Posted by Chris Freeman