Good Customer Service Will Build Your Business

EasyCare’s 30-Day Money Back Guarantee: EasyCare, Inc. 30 day money back guarantee policy allows customers to receive their money back if they are not fully satisfied with any EasyCare, Inc. product. The new improved guarantee is one of the strongest in the industry, making EasyCare hoof boot products risk-free for new customers to try. (Please see our website for complete details.)

Our goal is to gain consumer confidence by making our products completely risk free," explained Garrett Ford, President and CEO for EasyCare. "Our products have been proven on thousands of different horses and over every type of terrain. We believe we are the best at what we do based on our years of experience, knowledge and customer results. EasyCare has always been committed to providing the best service in our industry. We know that once you try our products you will continue using them.”

Here’s what Paige Kochan had to say:

I recently purchased two Easyboot Glove Back Country Boots. I started the process a couple months ago by ordering the Fit Kit, which is a great service that EasyCare provides. The Fit Kit allowed me to try three different sized boots on my horse to accurately determine which one fit best. It turned out that my horse was a difficult fit and none of them were a good fit. I needed help from EasyCare's staff to figure out what to do next. I emailed photos and talked on the phone a couple times with Dee and she helped me to figure out what boot would work best. We finally found the perfect boots for my horse. EasyCare was great about their 30-Day Money Back Guarantee since I had to return a couple of boots that didn’t fit. EasyCare’s Customer Service made me feel confident in their company.

Dealers, if you have a customer that needs to return hoof boots under the 30-Day Money Back Guarantee, call me for an RMA number and EasyCare will issue store credit to you for the returned boots.

Dee Reiter


Retail Account Rep

I am the Retail and New Dealer Account Rep for EasyCare. I will be happy to help you with ordering, selecting the most popular styles and sizes of EasyCare hoof boots to stock. Let me help you with suggestions on merchandising and provide training for you and your staff, at your convenience.


Comments for Good Customer Service Will Build Your Business

blog comments powered by Disqus