EasyCare Introduces Free Shipping!

Submitted by Sam Glaser, EasyCare's Chief Executive Officer

When I traveled to Zappos headquarters with Garrett Ford this past spring, we knew we were opening up the possibility of making big changes at EasyCare. When I started with EasyCare in the spring of 2017, I instantly appreciated this team's commitment to customer education. Now we were out to discover what excellence meant beyond just education - we want the customer experience to be exceptional from the moment you call, email or visit our website, to the time you use product on our ultimate customer - your horses. 

One interesting perspective we gained from Zappos is that they treat shipping expenses as the price of good customer service. Amazon, who owns Zappos, does the same thing. We decided that this was an outlook on customer relationships worth adopting, and so beginning in 2018, all US orders over $49 will receive free standard shipping. We hope that this change goes a long way to help create a great buying experience. EasyCare also has many customers in countries outside the US and we continue to work with our carriers on solutions for you. 

EasyCare Product Specialist, Kelsey, applies the Easyboot Glue-On with Garrett Ford.

You can see our new pricing and shipping options at our website. In addition to these shipping changes, we have made many changes behind the scenes so that we can continue to provide you the most innovative products (like the Easyboot Glove Soft, Easyboot Stratus, and EasyShoe Flex hitting the market this spring), backed by industry-leading customer education and service. For instance, we spent time in 2017 working on our corporate mission, vision and core values. The goal was to re-create all of our roles so that they added value to the customer experience. Ultimately, we come to work each day because you trust our products to benefit your horse. Our focus on the customer experience helped us decide to move forward with the free shipping model and will continue to help us shape how we interact with you all. As EasyCare enters its 48th year as the leader in hoof boot technology, we are thankful for all of you who have helped shape this industry and we look forward to many more years of providing great products to great people! I'll leave you with our new mission, vision and core values - along with a couple of photos of our team.

Our mission, vision and values guide our actions and, taken together with our actions, reveal who we are. 

Mission

The mission of our team is to improve the well-being of horses by providing the equestrian community with superior service, education and innovative equine products.

Vision

Our vision is to lead the way – through relationships and innovative behavior – to an equine industry revolution in hoof care practice.

Values

Relationships are the lifeblood of our business.

We approach each interaction with empathy and respect.

We act as a corporate family that takes ownership of our life together.

Education for our customers and selves empowers our community.

We build our culture of integrity through honesty, doing what we say, and consistency in our actions.

Having the courage to be innovative moves the needle in our personal and professional lives.

Life is short – have fun! We cultivate an intense culture, but fight against a tense culture.

5000 Miles of Hope

Submitted by Chris MacLuckie

Roxy has never been shod. She uses Easyboot Gloves. I love them, she loves them, and it gives us the freedom for her to be barefoot every night during our 5000 mile solo horse ride fundraiser.

We first got the Gloves in April to replace another brand that didn't fit Roxy's wide hooves. Until this point, I rode Roxy barefoot in the roughest of terrain. The only reason I needed boots was to ensure her hooves weren't worn raw when I increased the mileage in preparation for the trip.

We tried the Gloves in a range of situations: swamps, roads, trails, rocks, gravel, at all speeds and with rough transitions. I even did a sliding stop on pavement once! They never came off. I like the simplicity of the design, less parts to break or replace.

The first four boots I bought were a little large, so I just kept Roxy's hooves longer to make sure the fit was snug. I knew that when it was time to replace the first set, I would go a size smaller. The 3rd week of September we went from the size 2 and 1 Wide in the front and the size 2 and 0 Wide in the back, to size 0 Wide in the front and size 0 in the back. This set works great with Roxy fully trimmed. I use them with the Power Straps, and most recently, the firm Comfort Pads and the Quick Studs for extra traction and longer wear. The Comfort Pads help a lot with concussion absorption. The studs help prolong tread by taking some of the direct pressure and wear off of the sole. They also give a bit more traction in some situations.

The second set of boots have been used exclusively during our trip on pavement and gravel. We currently have 600 miles on them. I expect to get another 150 miles at least. The next set will be used with the Quick Studs right from the first day. I'll report back on my blog at a later date to give an account of how long that set lasts, as well as future observations. From what we've noticed so far, the boots last longer the tighter they fit on the fully trimmed hoof. This includes walls, heel bars and mustang roll edging.

I encourage you to visit our blog to learn more and follow our story.
5000milesofhope.org

We are doing a 18 month solo horse ride fundraiser for Maya Pedal, a Guatemalan NGO that builds pedal powered machinery.

Our GoFundMe page for Maya Pedal is here:
https://www.gofundme.com/Maya-Pedal-Horse-Ride-Fundraiser

Fitting the Back Country

The new and improved Back Country boot has evolved into what I like to call the “Black Knight” of boots.

With it’s rugged, warrior-like good looks, tough as nails rubberized upper, and extra-thick neoprene comfort cup cradling the heel bulbs, this boot is the best of both worlds. It combines the fit, comfort and convenience of the Glove with the ease of application of the Trail. At the back of this boot is the Snug Strap and its job is to hold everything together in a strong, but tender, embrace. This strap is now standard equipment on every Back Country boot, ensuring a super-secure fit.

Though this boot begins its life as a Glue-On shell, the fit requirements for the Back Country are vastly different from those of the Glue-on shell or for the Glove boot.

Thanks to the Back Country’s innovative design and robust construction, even if your horse’s hoof measurements don’t fall perfectly into the parameters of the sizing system, the forgiving qualities of this boot’s 3-lap Velcro closure system can make up for various hoof shapes, conditions and pathologies.

Here's an excerpt from the Fit Kit application guide:

"Although the size chart for the Easyboot Back Country is the same as one for the Easyboot Glove, the fit does not need to be as snug. Customers who are unable to use the Easyboot Glove due to length of trim cycle or lack of hand strength should consider the Easyboot Back Country. If your horse is on a trim cycle longer than 4 weeks, we recommend using a 1/2 size larger than the snug fit required for the Easyboot Glove. Sizing up a half size also allows for ease of application." 

Therefore, when using a Fit Kit to fit your horse for the Back Country, find the boot shell that “fits like a Glove”, where the "V" at the front is spreading and it's like a second skin. Then, try the next ½ size up. Keep in mind that the actual Back Country boot, with the upper and comfort cup gaiter attached, adds to the strength and rigidity to the boot, making it seem a tiny bit smaller than it actually is.

That being said, here's some more food for thought:

If your horse's measurements fall in at the low end of the sizing system, it IS possible that it will be a good fit for the Back Country. This is especially true if your horse's hooves fall into the wide sizes. This is why I always recommend using a Fit Kit whenever somebody expresses interest in either the Glove or the Back Country boot.

FYI, whenever a horse's hoof width measurement meets or exceeds the length measurement, we consider that a wide foot. 

Here’s my horse in his size 1 Gloves. 

He is a rock-solid size 1 in Gloves, measuring 114mm x 123mm after a fresh trim. I've had these boots for about a year. I'm thinking of adding Power Straps pretty soon. I normally apply Mueller Tape to the hooves when I ride in Gloves and have never lost a boot.

Shown below, I am trying to stuff his right hoof into a size 1 Back Country. It's a bit of a struggle, but I got it on.

After I set his hoof down, I noticed he caught the Comfort Cup Gaiter between his heel and the boot, creating the dreaded "wedgie effect". His heels could not seat properly into the boot. Even after I fixed it, I am not happy with this fit, so I will go up a 1/2 size to the 1.5 and add a Comfort Pad if necessary.

From the back, you can see that the closure system of the size 1 on the right only has about a 1/2" of Velcro overlap, while the size 1.5 on the left has a much better purchase. The Snug Strap on the size 1.5 is also getting a better overlap compared to the size 1. See what a difference 4 mm makes? That’s the difference from one boot size to the next.

 

Size 1

 

Size 1.5

I like to maintain a left and a right with my boots and pads, so I will switch the Snug Strap on one of the boots so that, at a glance, it's easy to see which is which. Plus, it keeps me safer because as I tighten that strap, I'm pulling away, keeping my body out from under my horse. 

Here is the final test to be sure your boots are fitted properly:

After applying the boots securely, walk your horse a bit, then come to a stop and pick up each hoof and try to twist the boot.

Give it a good hard twist. If you can feel a small amount of twisting around the hoof inside, you may need to add a comfort pad at the beginning of his trim cycle to snug things up a bit. If there is more twist  than an inch or two, you may be better off with a 1/2 size smaller.

Fitting your horse for hoof boots can sometimes be a challenging process. Once you find that perfect boot, though, it’s all worth it.

 

Jean Welch

Jean Welch, EasyCare CSR

Customer Service

Originally from New England, I finally heeded the advice of my inner cowgirl, packed up my horses and moved west to Arizona. Here I learned the finer points of hoofcare and successful booting techniques. I can help you select the right EasyCare product for your specific needs. 

Good Choice

In 2016, my friend bought an eight year old Wielkopolska gelding. I look after trimming this horse's hooves. The horse unfortunately had hoof issues and when my friend started jumping on him, everyone around advised putting shoes on. However my friend listened to my advice and the gelding is barefoot with the help of the Easyboot Glove.

Thanks EasyCare!

Name: Aleksandra Marczak
State: Massachusetts
Equine Discipline: Jumping
Favorite Boot: Easyboot Glove
 

Blue Hole of Nevada County Adventure

I recently led a trail ride down to a blue pond affectionately known as the Blue Hole. I was on my new mare Friday when we decided to go up to the water's edge for a drink. I had been here about 2 months prior and we had gone into the water a couple of feet with no issues. I had no plans to go in that day but Friday decided she wanted to go into the deep end. I commented, "it looks like I'm going swimming," as she dove in.

She struggled to get out, hopped 4 times and then rolled onto her side and that's when I was able to step off. She was then able to get up and out after I was off.

Of course my friend was able to get photos of it while it happened and my other friend had captured it all on her GoPro.

We commented after the incident that her Easyboot Gloves were still on. Thank goodness because this was the first ride in that pair of Gloves. The thick clay mud should have devoured those boots but they survived. I am VERY happy with my Easyboot Gloves!

P.S. All four of our horses were wearing Easyboots.

Name: Diane Phillips
City: Auburn
Equine Discipline: Trail
Favorite Boot: Easyboot Glove
 

What Easyboot Is Right For My Horse?

Submitted by Jordan Junkermann, EasyCare Product Specialist 

Some of you may be new to the booting world. I am only a year into this experience, so I'm still new to booting. There are many factors that lead us towards booting our horses. Some have always had barefoot horses, some are just removing iron shoes to begin the long journey to a healthy, happy foot, or maybe you are one of the all too common cases of laminitis, founder, navicular, or another hoof disease and are desperately looking for comfort and relief for your equine friend.

So here you are, searching the internet for a hoof boot company that will work for you. There seems to be an overwhelming amount of directions you could go. If you find yourself on our EasyCare website then you have tab after tab of options: Pleasure Riding, Performance, Therapy, or EasyShoes. How do you choose which boot is best for you? One option is to narrow down what you are wanting to use the boot for. That often helps point you in the right direction, but now you have to begin the trial and error process of getting a good fit. Luckily, you are not alone in this journey. We have a few different resources for you to gather as much information as you need to make the best decision, including each boot description, our blog site, videos on our YouTube page, the fitting assistant form, the EasyCare Fit Kit (Glove/Back Country and EasyShoe) or our highly educated Product Specialist Team. EasyCare’s mission is to improve the well-being of horses by providing the equestrian community with superior service, education, and innovative equine products.

As an employee with EasyCare and new to booting I have had the opportunity to try out a few of our boots. My mare, Pistol, is barefoot and only tender occasionally. I use the boots for riding on rocky Colorado terrain, but there are many boots in our lineup that would work for the type of riding I do. The biggest determining factors are her hoof shape and the length of her trimming cycle.

The first boot I tried was the Easyboot Epic. It is forgiving in fit and designed for longer trimming cycles, such as the 6-8 week trim cycle Pistol is on currently. I wanted a positive first booting experience and the Easyboot Epic is a good place to start. The application process is not incredibly difficult although getting the heel strap in the right place and the cable tightened just right can take a few tries to get accustomed to. Unfortunately, my mare was not used to going through water crossings at this point and attempted to avoid the water by climbing a few trees. In the process of hoping across the stream, like a frog might, she tore one of her gaiters on a sharp rock. I don’t blame the boot. She was acting wilder than she would have normally and the location for that tantrum was not ideal. Since then I have removed the gaiters and created the Original Easyboot instead of replacing the ripped gaiter.

The second boot I have used is the Easyboot Glove. This is definitely one of my favorites. I love the slim fit which allows her to move freely at any speed and doesn’t allow debris to enter the soft tissue areas near the hoof.  Although I appreciate the functionality of this boot, it only works for my horse for part of her trimming cycle. This boot is designed to accommodate 4 weeks of growth so that there is a snug, secure fit throughout that time period, so I can only use this boot the first couple of weeks unless I rasp her hoof down. If someone has the financial ability to, I would suggest they purchase a size that fits the first part of the trimming cycle and another set that fits for the last part if they have a longer trimming cycle.

I also tried the Easyboot Back Country since that boot has the same snug fit as the Glove but is more forgiving in fit. I had some trials with that boot as I transitioned into full barefoot. Her heel bulb angle didn’t allow for me to get the velcro to close the way that EasyCare suggests. I modified the boots by adding a half size up larger upper and that solved my problem.

My favorite “slip-on-and-go” boot is the Easyboot Trail. That boot slides on with no effort the first day after the trim and the last day before the next trim. It is always easy to just put the hoof into and it stays secure. There is no turning or twisting. I am lucky and have fairly good connection around the top of the boot: a little bit of space but not huge gapping. Some debris has gotten into the boot but it is easy to shake out at the end of a ride. If someone is concerned about rocks getting into the boot the best option would be to use a human sock to prevent rocks from getting in or the Gaiters that come with the Old Mac's G2.

This past spring, my mare went into a very intense heat cycle. She was pacing when she was in her pen so much that she was wearing her feet down a lot. She wasn’t ride-able because she was so sore. I used the Easyboot Transition, that is now discontinued and in our Bargain Bin. The Cloud or Rx boot would have worked just as well I put them on her when she was stalled so she could not wear anymore of her hoof down.

I am fortunate enough to have a horse with a hoof shape that fits in many of our boots. Some horses will have limited options and that will help narrow down the boot possibilities. We have a variety of sizing charts in order to accommodate a variety of hoof shapes. It is hard to fit every horse out there even with seven different sizing charts.

Everyone has had their own stories, good and bad about the boots they have tried. It can be overwhelming to try and pick the boot that is right for you. Feel free to contact the EasyCare Product Specialist Team, use our fitting assistant, or our other "Contact Us" resources to get advice on sizing for your horse. We are happy to help.

Staying Sound While Healing Post Surgery

George is a 1600lb draft cross who stepped on something creating a small hole in his sole clear down to the coffin bone. It required surgical debriding and a multi-month recovery in a foot cast and hospital plate. To support the collateral "good" leg, we put him in a Easyboot Cloud. It was wonderful and helped provide sole and lower leg support. The Cloud made it so both hind legs were at the same height while he was in a foot cast. Through the entire ordeal he stayed sound. Thank you EasyCare for your innovations. I highly recommend these boots.

Name: Emily Lamprecht
City: Chesterfield
Equine Discipline: Dressage
Favorite Boot: Easyboot Glove
 

Tucker's Club Foot and the Easyboot Back Country

Tucker is an off the track Thoroughbred whom we rescued. He came to us with poor body condition, lots of bones visible, rain rot covering his body, and his feet literally falling a part. Tucker has a club foot that resulted from a broken leg. With the help of knowledgeable people, we have watched Tucker heal from the inside out! He is a beautiful, kindhearted animal who loves all of the people who visit our farm! In spite of all of his progress, the club foot does not hold up to bug-stomping summers. Thanks to our farrier and Kelsey Lobato, EasyCare Product Specialist, Tucker now has a new pair of Easyboot Back Country boots to protect his hooves! Thanks EasyCare for your help in this process!

Name: Jen Leyes
State: Virginia
Equine Discipline: Dressage
Favorite Boot: Easyboot Glove Back Country

August 2017 Newsletter: Best Seller Easyboot Glove On Sale!

In this month's newsletter:

  • Don't Give Me Any Lip!
  • My Foundered Horse is Finally Stable...Right?
  • Tips and Tricks for Removing Shells Using Acrylic
  • Who is Kelsey and Why is She Important?

​READ MORE HERE...

July 2017 Newsletter: 15% Off The Easyboot Rx!

In this month's newsletter:

  • Modifications of Easyboot Glove and Glue On Shells: Part II
  • Blaze and the Many, Many Boots
  • The EasyShoe FLEX in Action
  • Why is the Easyboot Rx the best medical boot in the industry?

​READ MORE HERE...