Celebrating ten years in the hoof care business, Kim's Farrier Service is EasyCare's July, 2013 dealer of the month. Located in Chesapeake, Virginia, Kim Burnop of Kim's Farrier Service celebrates a ten-year milestone this month as a hoof care professional. Kim covers Southeastern Virginia and Northeastern North Carolina where she maintains a clientele of about 200 horses.
Opportunity knocks: Often one door closes and another opens. Such was the case when Kim found herself being laid off from her job in the Fall of 2002 which opened the door for a new career. As an avid horse enthusiast, Kim had always been intrigued by her farrier and the work done on her mare. Given this new opportunity, Kim jumped at the chance and enrolled in the Maryland Horseshoeing School and became a BWFA Certified Journeyman Farrier. Kim's Farrier Service was launched in July of 2003 and the rest, as they say, is history.
Kim fitting the Easyboot Back Country.
Keys to success: Kim believes in the basics. Honesty, great customer service and providing top notch work are what make her business thrive. In fact, Kim still works for her very first client. I'll venture to say not many can claim they still work for their very first client ten years later.
EasyCare hoof boots: Kim has been an EasyCare dealer for six and a half years and keeps her truck well stocked with a range of EasyCare hoof boots, pads and accessories. Stocking mostly the Easyboot Glove, Back Country and Trail boots, one entire side of her truck is dedicated to EasyCare products and the needs of a barefoot horse. When it comes to booting clients, she provides a thorough evaluation, fitting not only the horse but also considering the owner's needs. Kim test rides the various boots herself before offering them to clients. This enables her to effectively advise customers based on experience. Special care is taken to answer questions and she assists with the application and removal of the boots to ensure the client has a solid understanding and ultimately a positive experience.
Look at all those boots.
Education: Kim attended EasyCare's three day seminar in 2007 and credits that experience really gave her a jump start with the booting aspect of her business. She is grateful for the work EasyCare does to constantly improve the products and for the dealer support which helps her keep on top of the latest tips and tricks.
Giving back: Kim has served on the board for the Southeastern Association of Trail Riders, the Virginia Paint Horse Club and is involved with the Tidewater Horse Council where she has given booting clinics. Kim and her horse, Summer Breeze, are a crowd favorite on Career Day were she visits several elementary schools each spring in Chesapeake.
Rewards: Kim says it is very satisfying to have the respect of other farriers and veterinarians who often refer their clients to her when traditional methods are not suiting the horse. She also recalls an older gelding that was lame from laminitis and various corrective shoeing attempts. The horse was put in a pair of Old Mac's G2s and Comfort Pads and he became a new horse. The owner was amazed that something so simple could make such a big change and was elated that the horse could be ridden again.
Elementary school children enjoy Kim's visit on Career Day.
Fun: When Kim is not working on horses, she enjoys riding her American Paint Horse mare, My Circuit Burner, a.k.a. Summer Breeze, on weekend trail rides and camping trips.
The Future: Kim foresees a steady increase in booted horses thanks to the continuing improvements in boot designs and materials. As hoof boots evolve and the public becomes more informed, Kim feels more horse owners and farriers alike will be open to the proven benefits of hoof boot use.
Kim's shirts say it all.
Congratulations to Kim's Farrier Service on a decade of trimmin,' shoein' and bootin' for the ride.
Vet Dealer & Hoof Care Practitioner Accounts
I manage the hoof care practitioner and veterinarian dealer accounts at EasyCare. An integral part of my job is to stay current in all areas of barefoot hoof care, which enables me to serve this vital group of EasyCare dealers at the next level.